Saturday, June 24, 2017

Review: Chichen-Itza Highlight Tour plus Xcaret

Experiencias Xcaret is a large well-thought out tour company with numerous tours and adventures.

We booked the Xichen/Xcaret combo to save money versus booking individual Chichen Itza and Xcaret trips: $166.10 vs. $187.10.

The Xichen Clasico Tour was very good for what it was - experiencing all things Mayan in one day on a 48-person tour bus. You hit a shopping area, swim in a cenote, have a Mexican buffet, and spend a couple of hours visiting amazing ruins, and drive through a colonial town.

I said it was very good because the tour bus was very comfortable, the guides were very friendly, informative and helpful. The buffet was better than expected with multiple dishes to choose from (you have to pay for drinks.) Having read mixed reviews ahead of the cenote ahead of time, I wasn’t sure about it, but it turned out to be a highlight of our trip. (the faster you eat lunch the more time you have to swim and jump off the ledge). I also purchased the $30 waterproof case that floats they sold on the bus so I could take pictures in the cenote, at Xcaret and kayaking during the rest of our trip. I know I probably paid too much, but it was so worth it. Pictures came out great. Finally, the guides got us through the Chichen Itza line pretty quick and gave a good, but brief, tour.


Be forewarned about four items on this trip. By knowing about them you will not be disappointed.

First, you are
only at Chichen Itza about an hour and forty-five minutes. After the 45-minute guided tour, you have about an hour of free time to get back on the bus. Walking fast, I only saw about three-quarters of the site with not time to stop and read signs. I was taking pictures of signs to read later. If you are looking to spend more time here, reading all the signs, relax, get artsy with your camera, you might want to book another tour. Of course, my teenagers were fine with the brief amount of time here.

Second, there is a 45-minute tourist trap souvenir stop. I knew this was coming having read reviews of the tour before I booked it, but my wife didn’t and wondered why we were wasting time here. I think most people would much rather spend an extra 45-minutes at Chichen Itza where there are other souvenir stores than at that place. I know they talk about supporting education and writing your name in Mayan, but at Coba store there gave the same pitch.

Third, you are on a 48-person tour bus. The way Experiencias ran this tour is they either meet you at your hotel or you meet them at a designated pickup location.  Their bus will then take you to their central bus depot where you’ll either pick up more passengers or have you to change to another bus.  That process was a little frustrating as we watched other buses leaving for Chichen Itza while we waited for the rest of our “designated group” to arrive. For guests at the Hampton Inn, you have to take a 15-minute taxi ride to the Pasteleria restaurant at the Mall of Americas to pick up the first bus.

Finally, the tour is conducted in both English and Spanish. They spend a couple of minutes speaking in English, then a couple in Spanish. At Chichen Itza, they did split up the group into a English speaking only group and a Spanish speaking only group which I was very happy about.

I would recommend the Xichen Clasico Tour keeping in mind, you will see a lot, fast. This was perfect for my kids. For me, I would have liked to have spent more time at Chichen Itza, but for the family as a whole, it worked out well.

For Xcaret, you are really just paying for the entrance fee and transportation with the combo package. Once you are in the park, you are on your own until do decide to leave at 4:45 or 9:30 - the only two times you can leave. Pickups and drop offs were on time on their trademark signature snake buses.

Tuesday, June 20, 2017

Hotel Review: Hyatt Ziva Cancun - Gorgeous location and layout – service mixed


5 stars for the designer of the Hyatt Ziva Cancun. The two beaches, gorgeous blue waters of the Caribbean Sea, beautiful layout of the pools, fire pits and buildings pleased the eye wherever a visitor looked. Having kayaks, paddle boards, bike rides and different classes, food and drinks, and shows included in the room price was also great.

Resort View
We upgraded to an oceanfront room in the club tower and that was a great decision. Amazing view of Cancun's hotel zone to the south with great snacks available in the lobby all day – from duck to octopus to steak to salmon to veggies and drinks, I can go on and on.  Those little appetizers were better than some of the meals we had. Just grab and go.

View from Room 302
Some shows were very entertaining, some not so much. The star show and Mexican shows were my favorites.

The spa services while pricey were very good. The specials change everyday. The best I saw was the two-for-one massage deal.

Performance During Mexican Show
It was disappointing that many activities/shows on the activity board changed or were cancelled. For example, the fire show became the break dance show, the ice show the circus show and spa theater was cancelled.

While I primarily had good staff interactions (staff at spa and restaurants), I also had many lukewarm ones and one bad one. The bad one I brought up to the Hyatt food and service manager but never heard anything more.

Overall, I had a great time.
Note: My wife and I used the 4 free hotel night certificate’s to book and pay for the Hyatt Ziva rooms that we earned through the Hyatt Visa Card by Chase. We paid an additional $40 a night for the room/tower upgrade ($10 per person per night).

Monday, June 19, 2017

Hotel Review: Hampton Inn Cancun - Great Staff – In Downtown Not in Beach Zone


Victor, David and the rest of the front desk staff were always friendly and helpful with suggestions on places to eat, things to do and making sure taxis were always available to take us to our early morning excursion meeting points.

The rooms were clean.  But they are too small for a rollaway bed.  When you have parents and two teenage boys, one boy will probably be sleeping on the floor by choice.  They did provide us with extra blankets and sheets and comforters for the floor but while rough, it never convinced the boys to share the bed.  It would have been great if the hotel had a small cot or something, especially if you brought Grandma along.

The breakfast was your basic free Hampton Inn breakfast: make your own waffle, toast, cereal, and fruit but they did include a couple of hot plates with potatoes and eggs.

The Hampton Inn is in a new shopping area called La Roca. The hotel is so new (three months old) most taxi drivers didn’t know where it was.  However, they all knew where La Roca was.  The shopping area has a brand new movie theater with first run movies (we watched Wonder Woman for 70 pesos = $4), good inexpensive restaurants from pizza to Mexican to Sushi to a TGI Fridays, and a Suprema grocery store and Sam’s Club all within a block of each other. 

View of La Roca from hotel
The only drawback of the Hampton Inn is that it is nowhere near beach or water access. If your dreams of Cancun are spending your days laying on a beach all day drinking Pina Coladas, this is not for you. But if you want a clean friendly hotel with free breakfast surrounded by good inexpensive food as a base for your excursions, I recommend the Hampton Inn.

The way we planned it was to stay here at the beginning of our trip and do our major excursions to Xcaret and Chichen Itza then move on to a beach hotel to drink those Pina Coladas.


Note: At the time of this review the Hampton Inn is the only Hilton property in Cancun.  It opened in April. So if you have a free weekend night certificate through the Hilton credit cards or points to use, you now have a place to stay in Cancun.

Sunday, June 18, 2017

No more Citibank Hilton Honors credit cards

I just learned that Citibank will no longer accept applications for Hilton-branded credit cards.

Returning from Mexico yesterday, I checked the link to the Citibank Hilton Honors site for another article and the link didn't work. After some research, I learned that American Express will be the sole issuer of Hilton credit cards.

That is a bummer as I found the benefits with the Citibank version of the credit card program to be great: gold membership and two free weekend nights at a Hilton property when you met certain spending qualifications.

See the Points Guy article for more details:

No Citibank Hilton Honors Credit Cards

Hotel Review: Hilton Mexico City Airport Great stop for a long layover in Mexico City

I just posted a Trip Advisor review of the first of three hotels we stayed at during our recent trip to Mexico - The Hilton Mexico City Airport. Since we took the red-eye flight to Cancun with a long stopover in Mexico City (5:30 am to 4pm), I booked a hotel so the family wouldn't be wiped out when we reached Cancun. It was a great decision.

The rate is approximately $180, or 47,000 Hilton points or using one of your Hilton certificates for a free weekend night with the Citibank Hilton Honors credit card. With gold membership status, which you automatically obtain with the Hilton credit card, you also receive two free buffet breakfasts per room and free late checkout. See my earlier post regarding additional benefits of the Citibank Hilton honors credit card.

To read the Trip Advisor review, please click the attached link: Great stop for a long layover.