5 stars for the designer of the Hyatt Ziva Cancun. The two beaches, gorgeous blue waters of the Caribbean Sea, beautiful layout of
the pools, fire pits and buildings pleased the eye wherever a visitor looked. Having kayaks, paddle
boards, bike rides and different classes, food and drinks, and shows included
in the room price was also great.
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| Resort View |
We upgraded to an oceanfront room in the club tower and that
was a great decision. Amazing view of Cancun's hotel zone to the south with great snacks available in the lobby all
day – from duck to octopus to steak to salmon to veggies and drinks, I can go on
and on. Those little appetizers were
better than some of the meals we had. Just grab and go.
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| View from Room 302 |
Some shows were very entertaining, some not so much. The star
show and Mexican shows were my favorites.
The spa services while pricey were very good. The specials change
everyday. The best I saw was the two-for-one massage deal.
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| Performance During Mexican Show |
It was disappointing that many activities/shows on the
activity board changed or were cancelled. For example, the fire show became the
break dance show, the ice show the circus show and spa theater was cancelled.
While I primarily had good staff interactions (staff at spa
and restaurants), I also had many lukewarm ones and one bad one. The bad one I
brought up to the Hyatt food and service manager but never heard anything more.
Overall, I had a great time.
Note: My wife and I used the 4 free hotel night certificate’s
to book and pay for the Hyatt Ziva rooms that we earned through the Hyatt Visa Card by Chase. We paid an additional $40 a night for the room/tower upgrade ($10 per person per night).
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